With the app installed on an Android device, and using a Netop support console, service desk representatives can connect to and remotely support smartphones and tablets.
The app is compatible with Samsung smartphone and tablets running Android v.4.0 or later.
Feature Overview
• Transfer the screen and input controls from the remote device.
• Manage files including coping, moving, syncing and cloning data.
• Collect inventory and detailed asset information.
• Use two-way text chat to communicate with end users during remote support sessions.
• Launch programs on the remote device.
• Distribute one-time pop-up messages to the remote user.
• Schedule remote connections and tasks including file transfers and inventory scans.
• Capture the remote screen and send it to a local clipboard or bitmap file.
• Improve services times by controlling a graphical image of the physical device.
• End users can request assistance from the app.
Available Security Options
• Local and centralized authentication - Windows-integration and Directory Services.
• Secure traffic with up to 256-bit AES encryption.
• Maintain an audit trail of remote support activity - locally and centrally.
• Capture a recording of the screen activity from the remote device.
Device Requirements
• Samsung devices running Android v.4.0 or later
For other versions of Netop Remote Control Mobile for Android, visit: http://www.netop.com/remote-support/resources/downloads/remote-control.htm
Installation
• Click the install button
• Run through the installation wizard steps
• Insert a valid license key
• Specify an authentication password (optional)
****** Please Note ******
To establish a remote connection to an Android smartphone or tablet, the app must be installed on the mobile device. You will also need Netop’s support console (aka the “Guest” module), which can be downloaded on our website.
A valid license key is required install Netop Remote Control Mobile for Android, but 30-day free trials are available at: http://www.netop.com/remote-support.htm.
We do not host Netop Mobile for Android on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Galad and passed their terms and conditions to be listed there. We recommend caution when installing it.
The APK Download link for Netop Mobile for Android is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
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| Downloads: 34 | ||||
| Updated At: 2024-04-23 10:53:42 | ||||
| Publisher: Netop Business Solutions A/S | ||||
| Operating System: Android | ||||
| License Type: Free |